Email forward as attachment
It's possible to report spam by forwarding the spam email(s) as attachment to a special address spamreport@spamrl.com . All messages attached in .eml, .msg, or winmail.dat format will be processed by this system. It's also possible to report non spam via the same method using the following address notspamreport@spamrl.com
Spampanel webinterface
A "Train Spam" button is present in the SpamExperts Control Panel. You can upload a spam message on the page to train the anti-spam filter. It is a 'drag 'n' drop' feature, meaning you can save the Spam email to your system, then drag and drop the email into the "Train Spam" area.
You can also directly Upload the email in a .eml or .msg format.
Be Advised: Only emails that have been processed by the cluster you are reporting to are accepted. Currently only the .eml or .msg formats are supported.
Steps to report a Spam Message:
When you need to report a Spam message to our systems, do the following:
- Select the message from the overview
- Right click and choose "Report Spam"
The message will be reported to us, and moved directly to your trash folder.
Be Advised: For this to work, the emails must contain our headers as well as the standard email headers. If you are unsure, then you can see the headers by clicking "Ctrl + U" to view the source.
What is needed to report the message is the following:
- X-Filter-ID:
- X-BRANDNAME-Class:
- X-BRANDNAME-Evidence:
- X-Recommended-Action:
